Last Updated: 02/05/2026
At Poshnpuree.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or make a purchase from our online store.
1. Introduction
Poshnpuree.com (“we,” “us,” or “our”) operates the website www.poshnpuree.com. This Privacy Policy applies to all information collected through our website, mobile applications, and any related services (collectively, the “Service”).
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use our Service.
2. Information We Collect
2.1 Personal Information You Provide
We collect information you voluntarily provide to us, including:
Account Information:
- Full name
- Email address
- Phone number
- Password (encrypted)
- Date of birth (optional)
Order and Shipping Information:
- Billing and shipping addresses
- Payment information (processed securely through third-party payment processors)
- Order history and preferences
- Delivery instructions
Communication Information:
- Customer service inquiries
- Product reviews and ratings
- Survey responses
- Newsletter subscriptions
2.2 Information Automatically Collected
When you visit our website, we automatically collect certain information:
Device and Usage Information:
- IP address
- Browser type and version
- Operating system
- Device type (mobile, tablet, desktop)
- Screen resolution
- Referring website
- Pages visited and time spent
- Click-through patterns
Location Information:
- General geographic location (city, state, country)
- Precise location (only with your explicit consent)
2.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Personalize your shopping experience
- Prevent fraud and improve security
- Deliver targeted advertisements
Types of Cookies We Use:
- Essential Cookies: Necessary for website functionality
- Performance Cookies: Help us understand how users interact with our site
- Functional Cookies: Remember your preferences and choices
- Marketing Cookies: Used to deliver relevant advertisements
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 Order Processing and Fulfillment
- Process and fulfill your orders
- Arrange shipping and delivery
- Send order confirmations and updates
- Handle returns and refunds
- Manage customer accounts
3.2 Customer Service and Support
- Respond to your inquiries and requests
- Resolve technical issues
- Provide customer support
- Handle complaints and feedback
3.3 Marketing and Communication
- Send promotional emails and newsletters (with your consent)
- Notify you about new products and offers
- Conduct market research and surveys
- Personalize marketing communications
3.4 Website Improvement and Analytics
- Analyze website usage and performance
- Improve user experience and functionality
- Develop new features and services
- Conduct A/B testing
3.5 Legal and Security Purposes
- Prevent fraud and unauthorized activities
- Comply with legal obligations
- Enforce our Terms of Service
- Protect our rights and property
4. Legal Basis for Processing (GDPR Compliance)
We process your personal information based on the following legal grounds:
- Contract: To fulfill our contract with you when you make a purchase
- Legitimate Interest: To improve our services and prevent fraud
- Consent: For marketing communications and non-essential cookies
- Legal Obligation: To comply with applicable laws and regulations
5. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
5.1 Service Providers
We share information with trusted third-party service providers who assist us in:
- Payment processing (payment gateways)
- Shipping and logistics
- Email and SMS services
- Customer support platforms
- Analytics and marketing tools
- Website hosting and maintenance
5.2 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5.3 Legal Requirements
We may disclose your information when required by law or to:
- Respond to legal requests or court orders
- Protect our rights and property
- Prevent fraud or illegal activities
- Ensure user safety
5.4 Marketing Partners
With your explicit consent, we may share information with marketing partners for:
- Joint promotional campaigns
- Targeted advertising
- Market research initiatives
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
6.1 Security Measures
- SSL encryption for data transmission
- Secure data storage with encryption
- Regular security audits and updates
- Access controls and authentication
- Employee training on data protection
6.2 Payment Security
- We do not store credit card information on our servers
- All payment processing is handled by PCI-DSS compliant providers
- Transaction data is encrypted using industry-standard protocols
6.3 Incident Response
In case of a data breach, we will:
- Assess and contain the breach
- Notify affected users within 72 hours
- Report to relevant authorities as required
- Take corrective measures to prevent future incidents
7. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
- Account Information: Until you delete your account or request deletion
- Order Information: For 7 years for accounting and tax purposes
- Marketing Data: Until you unsubscribe or withdraw consent
- Website Analytics: Aggregated data may be retained indefinitely
- Legal Requirements: As required by applicable laws
8. Your Rights and Choices
You have the following rights regarding your personal information:
8.1 Access and Correction
- Request access to your personal information
- Update or correct inaccurate information
- Download your data in a portable format
8.2 Deletion and Restriction
- Request deletion of your personal information
- Restrict the processing of your data
- Object to certain types of processing
8.3 Marketing Preferences
- Unsubscribe from marketing emails
- Opt out of SMS notifications
- Manage cookie preferences
8.4 Data Portability
- Request a copy of your data in a structured format
- Transfer your data to another service
8.5 Complaint Rights
- Lodge a complaint with us
- Contact relevant data protection authorities
9. Cookie Management
You can manage cookies through your browser settings:
9.1 Browser Controls
- Enable or disable cookies
- Delete existing cookies
- Set preferences for different types of cookies
9.2 Our Cookie Preferences
- Access our cookie preference center
- Customize your settings
- Update preferences at any time
9.3 Third-Party Cookies
- Opt out of third-party tracking cookies
- Manage advertising preferences
- Use browser privacy tools
10. Children’s Privacy
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.
11. International Data Transfers
If you are located outside India, your information may be transferred to and processed in India. We ensure that such transfers comply with applicable data protection laws through appropriate safeguards.
12. Third-Party Links and Services
Our website may contain links to third-party websites and services. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do:
- We will post the updated policy on this page
- We will update the “Last Updated” date
- For significant changes, we will notify you via email
- Continued use of our Service constitutes acceptance of the updated policy
14. Compliance with Indian Laws
This Privacy Policy complies with:
- The Information Technology Act, 2000
- The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- The Consumer Protection Act, 2019
- Other applicable Indian data protection laws
15. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Officer – Poshnpuree.com
Email: feedback@poshnpuree.com
Phone: +91 828 776 9129
Address: B-block, Sector 8, Dwarka, New Delhi-110077
Response Time: We will respond to your inquiries within 5 business days
16. Grievance Officer
In accordance with Indian IT laws, we have appointed a Grievance Officer to address any concerns regarding privacy and data protection:
Grievance Officer:
Name: Himanshu
Email: feedback@Poshnpuree.com
Phone: +91 828 776 9129
17. Additional Information
17.1 Data Processing Transparency
We maintain records of our data processing activities and are committed to transparency in our data handling practices.
17.2 Regular Reviews
We regularly review and update our privacy practices to ensure compliance with evolving regulations and best practices.
17.3 Training and Awareness
Our employees receive regular training on data protection and privacy requirements to ensure proper handling of your information.
By using Poshnpuree.com, you acknowledge that you have read, understood, and agree to this Privacy Policy. Your continued use of our Service constitutes acceptance of any updates to this policy.